Work with emotional intelligence
Author: Daniel Goleman
The work environment is the area in which the importance of an intelligence that is not only a cold and abstract logic, but a harmonious combination of different skills is most clearly manifested: establishing constructive relationships, relying on - when necessary - to the visceral sensations, to grasp the emotional currents that are established between people, strengthening the positive ones and diverting the destructive ones.
In this world more and more 'flexible', the most important qualities to emerge have become optimism, adaptability, the spirit of initiative: all aspects of emotional intelligence that anyone can learn and put into practice.
Using many examples taken from everyday life and from the events of famous people such as Bill GatesGoleman manages to provide the reader with a new criterion for interpreting working relationships, and clear and effective methods for establishing advantageous interpersonal relationships.